Elite Casino Career Training
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Privacy Policy

This Privacy Policy explains how Elite Casino Career Training ("ECCT"), a MilanMerch, LLC business, handles information in connection with elitecasinocareers.com, the browser-based ECCT Portal, and the offline iPhone and iPad application ECCT App Suite.

Information We Collect Through Our Website

The website does not require user accounts and does not currently process payments or use an ECCT account database. When you contact ECCT by email, we receive the information you voluntarily provide, such as your name, email address, phone number, and message. Our hosting provider may also process routine technical information, including IP addresses, browser information, and server logs, to deliver and protect the website.

ECCT Portal and Browser Storage

ECCT Portal is the version of our training tools provided through a web browser. Browser-based tools may save training activity, performance statistics, preferences, and optional student names or report email addresses in your browser's local storage. The website also uses session storage to avoid replaying its opening splash screen on every internal page. This information remains subject to the browser's storage and clearing controls. We do not intentionally place advertising cookies.

ECCT App Suite: Information Stored on Your Device

ECCT App Suite is an offline casino-operations training and calculation application. Its training tools operate with resources bundled in the app and do not require an ECCT account. The app may save your optional student name, report email address, settings, training-session details, graded results, usage time, and cumulative trainer statistics in local app storage on your iPhone or iPad.

Those training records are used by the app to provide exercises, show progress, calculate performance, and prepare reports. The app does not automatically transmit those locally stored training records to ECCT. ECCT does not operate a remote account or synchronization service for these records in the current version of the Suite.

PDF Reports, Email, and Sharing

You can choose to create, save, print, email, or share a training report or other document. Reports may contain a student name, activity details, and training results. When you choose to email or share a report, the app uses the iOS mail composer or sharing interface; the information is disclosed to the recipients and apps or services you select. Email, cloud-storage, printing, and other services may handle shared files under their own privacy practices. Creating a report does not automatically email it. You control whether to send or share it.

When you voluntarily contact ECCT for support by email or messaging, the information you choose to submit and your contact details may be received by ECCT and the communication provider.

How Information Is Used

Information you voluntarily send to ECCT may be used to respond to inquiries, provide requested information, communicate about ECCT services, maintain appropriate business records, and protect the business from misuse. Information stored locally within ECCT App Suite is used on your device to run the training tools, remember settings, track training sessions, display statistics, and generate reports.

Sharing of Information

ECCT does not sell personal information. Information you send to ECCT may be handled by service providers supporting hosting or business communications, or disclosed when required by law or reasonably necessary to protect legal rights. Locally saved Suite training records are not automatically shared with ECCT. Reports and information that you deliberately email, export, or share are handled by the recipients and services you choose.

Data Retention, Reset Controls, and Deletion

In the Suite, saved training sessions, lifetime trainer statistics, and preferences are separate categories of local information. The available Session & Reports and Statistics & Reset controls let you clear certain training records; resetting one category does not necessarily erase the others. Locally stored app data generally remains on the device until you clear it through available controls, erase the app's data, or delete the app. Copies you save or share outside the app, and data contained in device backups, may remain subject to those separate systems.

Information sent directly to ECCT for inquiries or support is retained only as reasonably necessary for legitimate business, operational, or legal purposes. You may contact us to request access to, correction of, or deletion of information you previously submitted to ECCT. We may need to retain certain records as required by law.

Security

We take reasonable administrative and technical precautions for information handled by ECCT. Local Suite data is subject to the security of your device, operating system, and backups. No method of electronic storage or transmission is entirely secure.

Children

The ECCT website, ECCT Portal, and ECCT App Suite are intended for professional casino training and are not directed to children under 13. ECCT does not knowingly collect personal information from children under 13 through these services.

Your Choices

You may choose whether to enter a student name or report email address, whether to send or share a report, and whether to reset available local training records. You can also manage browser storage through your browser settings. To ask about personal information you have sent directly to ECCT, contact us using the email address below.

Policy Updates

This policy may be updated as the website, Portal, or Suite changes. The effective date above identifies the current published version.

Contact

Questions about this Privacy Policy, or requests relating to information provided directly to ECCT, may be sent to info@elitecasinocareers.com.